This website is operated by 2 River Labs, Inc. (“2 River Labs” “2RL” or “us/we/our”). “Website” means the website located at RIVER LABS.com or any subsequent URL which may replace it, and all associated websites, URLs, and microsites. “You/your or “Client” means you as a user of the Website and/or Services. “User” means all users of this Website. We offer this Website, including all information and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein.
You will not use, copy, distribute, or exploit any of the Trademarks or Website Content in any manner without our prior written permission.
All Website Content and all materials and content contained within the Website, including but not limited to the text, graphics, logos, button icons, images, audio clips, video clips, articles, posts and data compilations appearing on the Website, are owned by us, or used by us under authorization, and are protected by the United States and foreign trademark and copyright laws. No portion of the materials or content on these pages may be reprinted or republished in any form without our express written permission.
Use of the Website
The product information and specifications that are provided on the Website are for your information only. Some Services listed may no longer be available. Some information provided may not be current or may have changed since the last time you viewed or downloaded it. WE DO NOT REPRESENT OR WARRANT THE ACCURACY OR RELIABILITY OF ANY OF THE INFORMATION PROVIDED, AND ALL INFORMATION IS PROVIDED SUBJECT TO THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH BELOW.
As a convenience to you, 2 River Labs may provide on this Website links to websites operated by other entities. These links do not constitute an endorsement, sponsorship or recommendation by us of the third parties, the linked third party sources or any content, services or products available on or through such third-party sources. If you use these sites or materials, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Links do not imply that us or this Website is affiliated or associated with or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of us.
This Website may from time to time contain materials, data or information provided, posted or offered by third parties, including but not limited to advertisements. You agree that we shall not have any liability whatsoever to you for any such third party material, data or information.
Terms of Testing Service and Commitment to Integrity:
Please follow the instructions on the Sample Submission Form (Chain of Custody document) supplied by 2 River Labs (for assistance with the Sample Submission Form (Chain of Custody document), please contact 2 River Labs via phone or email). The contact information provided on the Sample Submission Form (Chain of Custody document) should be for the person to whom the results will be given and who may be contacted if clarification is required. A 2 River Labs order number and sample number is assigned by 2 River Labs when the sample is received. This will be the number used to track the progress of the order. 2 River Labs will process all samples on a first come first serve basis. Samples are set-up for testing within one business day after receipt and (excluding holidays and weekends). After testing, any remaining sample will be destroyed. A Material Safety Data Sheet (“MSDS”) must accompany all hazardous samples submitted to 2 River Labs. Samples will be stored at room temperature unless special arrangements are made by the Client and 2 River Labs. Pricing for Services are those currently published on this Website or as otherwise agreed in writing between 2 River Labs and the Client. Any cancellation of testing will result in charges being assessed on all testing completed prior to the notice of cancellation and samples not already tested will be billed at 50% of the original order total. The remaining balance will be issued to the client in the form of in-laboratory credit, available for future services. Samples Delivery and Retention: Samples are retained for 15-days. If additional time is desired, then a written request is required and an additional monthly fee will apply.
Disclaimer of Warranties Regarding Publication
Certificates of Analysis are the property of the Client and 2 River Labs will not publicize them without your consent. Neither 2 River Labs nor any 2 River Labs affiliated party makes any warranties or representations, whether express or implied, in connection with the publication of the test results, including, without limitation (a) that the Website will run uninterrupted or error-free; (b) that Client may obtain certain financial results from the publication of the test results on the Website; or (c) merchantability or fitness for a particular purpose.
Client Representations and Warranties
You represent, warrant, and covenant that: (a) you will not, nor do you intend to, use the Website or Services (including the publication of the test results on the Website) to (i) violate or infringe in any way the rights of others; (ii) commit a harm or other tort, whether intentional or otherwise; or (iii) commit a crime involving moral turpitude (in applicable jurisdictions); (b) you will not use the Website or Services for any illegal purposes; and (c) you will use the Website or Services in compliance with all applicable laws and regulations (including, but not limited to, the laws and regulations applicable to collecting and submitting cannabis and cannabis products samples).
YOU AGREE THAT THE USE OF THE WEBSITE AND SERVICES IS ENTIRELY AT YOUR OWN RISK. THE WEBSITE, THE WEBSITE CONTENT AND THE SERVICES PROVIDED ON OR AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. NEITHER 2 RIVER LABS, NOR ANY PARTY OR PERSON ASSOCIATED WITH 2 RIVER LABS. MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. SPECIFICALLY, BUT WITHOUT LIMITING THE FOREGOING, TO THE EXTENT PERMITTED BY LAW, NEITHER 2 RIVER LABS, NOR ANYONE ASSOCIATED WITH 2 RIVER LABS, WARRANTS OR REPRESENTS THAT THE WEBSITE, THE WEBSITE CONTENT OR ANY SERVICES PROVIDED ON OR THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 2 RIVER LABS DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT.
Limitations on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN THE EVENT OF ANY ERROR, OMISSION, OR OTHER NEGLIGENCE IN CONNECTION WITH THE SERVICES, THE SOLE AND EXCLUSIVE RESPONSIBILITY OF 2 RIVER LABS SHALL BE TO RE-PERFORM THE DEFICIENT WORK AT ITS OWN EXPENSE AND 2 RIVER LABS SHALL HAVE NO OTHER LIABILITY WHATSOEVER. ALL CLAIMS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING AND RECEIVED BY 2 RIVER LABS WITHIN NINETY (90) DAYS FOLLOWING COMPLETION OF SERVICES.
ALL RESULTS PROVIDED BY 2 RIVER LABS ARE STRICTLY FOR THE USE OF CLIENT. NEITHER 2 RIVER LABS NOR ANY 2 RIVER LABS AFFILIATED PARTY IS IN ANY WAY RESPONSIBLE FOR THE USE OF SUCH RESULTS BY ANY THIRD PARTIES. ALL RESULTS SHOULD BE CONSIDERED IN THEIR ENTIRETY, AND NEITHER 2 RIVER LABS NOR ANY 2 RIVER LABS AFFILIATED PARTY IS RESPONSIBLE FOR THE SEPARATION, DETACHMENT, OR OTHER USE OF ANY PORTION OF THESE RESULTS.
Any passwords used for the Website are for individual use only. If applicable, you will be responsible for the security of your password. We will be entitled, but not obligated, to monitor your password and, at our discretion, require you to change it. If you use a password that we consider insecure, we may require you to change the password, and/or we may terminate your account.
Neither 2 River Labs nor any 2 River Labs affiliated party will have any responsibility or liability to the Client for any failure or delay in the performance by 2 River Labs or any 2 River Labs affiliated party which results in whole or in part from any cause or circumstance beyond the reasonable control of 2 River Labs or any 2 River Labs affiliated party. Such causes and circumstances shall include, but not limited to, acts of God, acts of orders of any government authority, strikes or other labor disputes, natural disasters, accidents, wars, civil disturbances, difficulties or delays in transportation, mail or delivery services, inability to obtain sufficient services or supplies from 2 River Labs’ usual suppliers, or any other cause beyond 2 River Labs or any 2 River Labs affiliated parties’ reasonable control.
Miscellaneous Terms and Conditions